Empowering NDIS providers to better support their clients

Getting Paid

We want to process and pay providers and participant (reimbursements) as quickly as possible.  To help us process your invoices more efficiently, please ensure the following NDIS requirements are met.

Invoices should contain:

• provider’s business name
• provider’s ABN number
• participant’s name 
• participant's NDIS number (if available)
• participant’s address (including postcode) if it is for specialist disability accommodation
• support item number
  • listed in the NDIS Support Catalogue
• amount and quantity claimed for each unit of the support provided 
  • for example, $51.09 each x 2 units
• claim type
  • for example, non-face-to-face support, provider travel, short notice cancellation or NDIS Requested Report
• date/s the support was delivered
• total invoice amount
• GST component if applicable (most services are GST free).

Note: 

• an invoice can only be for one participant, but can include multiple supports
• plan managers must also include the ABN of the third-party provider
• bank details should be included on each invoice, for participant reimbursement they will be kept on file in our secure management system. 

Direct Link from the NDIS - Getting paid | NDIS

Price Guide

Follow this link for the latest NDIS price guide. 

Pricing arrangements | NDIS

Have Questions and want to speak with the NDIS directly. 

Website / Web chat: For participants | NDIS

Phone: 1800 800 110

Email: enquiries@ndis.gov.au